- Customer\ Service\ Center
- центр работы с абонентами
Англо-русский cловарь терминов и сокращений по мобильной радиосвязи стандарта GSM. 2013.
Англо-русский cловарь терминов и сокращений по мобильной радиосвязи стандарта GSM. 2013.
customer service center — ➔ centre … Financial and business terms
Customer Care Center — Blick in die Großraumvariante eines Callcenters mit abgeteilten Agentenarbeitsplätzen und kommunikativer Sichtverbindung durch blickfreie Wände Als Callcenter (von engl. call center; dt. „Telefon Beratungszentrum“) oder Customer Care Center (zu… … Deutsch Wikipedia
service centre — UK US UK (US service center) noun [C] COMMERCE ► a store or other place where you can have products, equipment, or vehicles checked and repaired and where you can buy parts: »Contact a Computer World service center for repair. »a Honda parts and… … Financial and business terms
Naval Facilities Engineering Service Center — NFESC, the Naval Facilities Engineering Service Center (Formerly NCEL, Naval Civil Engineering Laboratory) provides engineering services, technology testing, specialized facilities, and expertise in these facilities. The organization is centered… … Wikipedia
Short message service center — A Short Message Service Center (SMSC) is a network element in the mobile telephone network which delivers SMS messages.OperationWhen a user sends a text message (SMS message) to another user, the message gets stored in the SMSC which delivers it… … Wikipedia
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
Customer dynamics — is an emerging theory on customer business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone … Wikipedia
Service design — is the activity of planning and organizing people, infrastructure, communication and material components of a service, in order to improve its quality, the interaction between service provider and customers and the customer s experience. The… … Wikipedia
Customer retention — is the activity that a selling organization undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organisation has with a customer and continues throughout the entire lifetime of a… … Wikipedia
Customer experience — (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It… … Wikipedia
Customer support — is a range of customer services to assist customers in making cost effective and correct use of a product.[1] It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.[1]… … Wikipedia